Fone AI is a software platform that can be used to create and manage voice-based generative artificial intelligent agents that seamlessly connect with telephony platforms such as Asterisk, FreePBX, VICIdial, Issabel, Elastix, FreeSWITCH, 3CX and more

Fone AI can be used for both inbound as well as outbound calls. The call initation should be from the PBX side and when transferred to an extension connected with Fone AI, the AI agent handles the calls.

Not nessecary! Fone AI can work with any telephony platform using SIP trunk

You have to subscribe to a plan to use Fone AI. Post that you can buy credits or channels as required. It is a minute-billing system, where 1 minute of AI processing is billed as 1 credit. This is not relevant with VoIP or internet costs.

Most of them are just a voice integrator. Fone AI brings the features of voice integration with PBX, STT (Speech-to-text), LLM (Large Language Models), TTS (Text-to-speech) engines combined along with RAG, API facilities with a nice UI included.

Your data and details are stored securely by Fone AI. However, the compliance and the legal matters for using Fone AI depends on your use-case and your law of land.

We use a combination of multiple LLMs, (majorly OpenAI APIs) to offer the best optimal results for the end customer. However, the LLM is confidential as we experiment with multiple LLMs.

We offer the choice of TTS to the users. Normal TTS voice providers such as AWS Polly, GCP TTS costs less (~1 credit / min), while premium TTS like Elevenlabs costs more.

Fone AI provides a SIP trunk to be connected. However, if you are in a SIP-restricted nationality you can also connect via Asterisk ARI feature under some conditions.

Yes, we have a white-label reseller option under the Pro and Enterprise plan. You can rebrand Fone AI and resell to your clients with a markup making additional revenue per user.