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Top ways to forge forward your customer support team

Reading Time: 3 minutes Sales and customer support teams are the two most important teams in a business lifecycle which ensure that clients get what they have been promised for. The sales team approaches and sets the expectation right for the customer, while the support team needs to fulfill that expectation and always have to be on a hand’s […]

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Revolution in Telemarketing Through AI

Reading Time: 3 minutes In telemarketing, one must sell ‘the way you solve a problem,’ The product or service will be sold in collateral. Now how to do that relies on how quickly and persuasively a telemarketer can approach a customer. This is one of the reasons that AI has been roped in the form of voice bots to […]

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Role of Voice AI bots in Customer Support

Reading Time: 3 minutes Patience is a virtue most of us aren’t blessed with today. So, it is natural for a customer to seek an immediate response to his queries, without his autonomy being invaded. And all the customer support services of the day realize that the longer they make a client wait, the earlier they’ll be gone. Therefore […]